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Jag Dalal is a Certified Outsourcing Professional (IAOP) and provides support to business solutions development efforts for Carretek. In this role, he works closely with Carretek’s BPO and IT clients to design successful offshore outsourcing strategies. Mr. Dalal has an extensive background in information technology and business process outsourcing. In 2002 he formed JDalal Associates, LLC, a firm that specializes in consulting with an emphasis on the offshore advantages for outsourcing. His leadership in establishing outsourcing practices for some of the world’s largest professional services companies allow him to bring a valuable perspective to Carretek engagements. Jag was previously a vice president of e-Business and CIO for Carrier Corporation, Xerox, Unisys, Data General and a partner in PricewaterhouseCoopers. At PwC, he was responsible for the largest BPO deal recorded to date when Nortel Networks outsourced its Human Resources and Procurement functions under a $630M, 5-year agreement. Recognized as a thought leader in outsourcing and offshoring, Mr. Dalal has received numerous awards and recognitions for his expertise in this area. | 