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Hiten Varia serves as i2 executive vice president of Global Customer Operations and chief customer officer. His responsibilities include creating strategic and tactical plans for revenue growth, developing an operating plan that drives cross-functional integration, and representing i2 with existing and prospective customers. His teams serve customers with a consultative, innovation-focused approach with a focus on building long-term customer relationships and delivering valuable outcomes.
From 2005 to August 2007 Varia was Executive Vice President of i2’s Greater Asia Pacific region, with responsibility for ensuring the customer satisfaction through the delivery of the highest quality and most innovative supply chain management solutions and services to i2 customers in that region.
Passionate about making i2 customers outrageously successful, Varia is credited with the development of i2’s Business Release Methodology, a system that ensures customers receive value from their implementation of i2 solutions.
Varia joined i2 in 1995 as vice president of consulting, and was charged with building and strengthening i2's consulting organization. Varia has also served i2 as the executive vice president of Worldwide Delivery Process; vice president of i2’s Worldwide Development; as well as executive vice president for global business solutions, platform, and solutions delivery.
Prior to joining i2, Varia served in a variety of positions at Electronic Data Systems (EDS). While at EDS, Varia created and grew a thriving manufacturing consulting practice. Also at EDS, he gained invaluable experience developing new technologies for synchronous manufacturing, including finite-forward scheduling systems. Before EDS, he was general manager at Sylvex Cable Cos. Pvt. Ltd. in India, a company that manufactured wires and cables.
Varia holds a Bachelor of Science degree in electrical engineering from MS University in Barode and a Master of Science degree in electrical engineering from the University of Kentucky, where he specialized in computer architecture and software design. | 