For more than 18 years, Gary Pruce has delivered technology and services solutions for Fortune 500 companies. His breadth of experience covers the entire software development life cycle, including design, development, professional services, and customer support. As an associate partner at Accenture, Gary delivered global ERP solutions for manufacturing companies during his 13 years with the firm. Gary was also the director of services at Newview Technologies, where he was responsible for software implementation and professional services associated with their e-commerce supply chain solution. Recently, Gary was vice president of operations at Verticalnet and was responsible for all aspects of their global ASP offering, including technology and customer service. At DDC, Gary leads the operational components associated with services and support of the DDC solutions. His focus is on delivering operations excellence, ensuring a scalable ASP model, and maintaining the highest levels of customer satisfaction. |