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Gary Norcross is president and chief operating officer of the Transaction Processing Services division of Fidelity National Information Services (FIS). Mr Norcross is the division's senior-most executive responsible for the financial institution market segments. With a reputation of being intensely customer focused while maximizing the performance of his business units, Mr. Norcross has taken the division from fewer than 100 to more than 9,000 clients since assuming the leadership role in 1996. | 