Before joining IGP Technologies as CEO, Mr. Harris completed his 37½ year telecommunications career as President Network Services, SBC/AT&T Midwest a company that provides voice, data, custom calling functionality, and long distance services to over 10 million customers. He managed a network operations workforce of over 30,000 employees in the five states of Illinois, Wisconsin, Michigan, Ohio, and Indiana.
Mr. Harris and his organization executed some of the most ambitious multivariable testing (MVT) efforts in history. He is featured in a recently released book, Breakthrough Business Results With MVT by Charles Holland, for the success in just four months of cutting installation and repair backlog in half and dramatically improving custom response time.
Prior to his SBC/AT&T Midwest assignment, Mr. Harris was Senior Vice President Human Resources responsible for employee benefits for all of SBC/AT&T. He also has extensive experience in labor relations and chaired the 1986 bargaining team for AT&T. Mr. Harris has been very active in community service and has served on the board of the North Texas Minority Business Development Council and the American Red Cross of Dallas. He remains active with the Telephone Pioneers of America. He currently co-chairs a task force on alcohol and substance abuse for the University of Texas Austin, and recently received an award for his leadership by the Texas Parents Association.
Mr. Harris received his BA in Liberal Arts from Texas A&M University Commerce, Texas. He also completed executive programs at Babson College and Fuqua School of Business at Duke University. He served eight years in the Texas National Guard and was honorably discharged as a Captain. |