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Craig Nankervis specializes in research and investment in network security, outsourced e-commerce services, and contact center products. He provides research coverage of leading publicly traded and private companies in his sectors. Before joining First Analysis in 1997, he was assistant editor of Better Investing magazine (published by the National Association of Investors Corp.) and earlier worked as a freelance financial writer. He earned an MBA in finance and marketing from Wayne State University and a bachelor’s degree in English from Michigan State University. | 