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As the Director of Professional Services at Infusion Development, Cortez manages a team of more than one hundred consultants and oversees the execution and implementation of enterprise-scale solutions for the world’s largest banks and government agencies. He is currently focused on building the project and risk management office within Infusion, as well as continuing to improve operational efficiencies and develop best practices for the firm.Before being promoted to his current role, Cortez worked for Infusion, first as a technical trainer and senior consultant, and then as an account manager, overseeing millions of dollars of business per year with one of Infusion’s most valuable accounts.Prior to joining Infusion, Cortez held development and consulting positions working on high-risk and engineering-heavy projects at various technology companies including Mobile Q and MediaServ. In these positions, Cortez quickly became an expert at analyzing client needs, providing technology recommendations, determining feasibility of projects, and architecting and implementing solutions while successfully managing risks.Cortez LaPalme studied Computer Science, with the Co-operative Education option, at the University of Waterloo and graduated with a Bachelor’s Degree in Mathematics. | 