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Clarissa Riggins joined RealAge in January 2007 and is focused on providing business leadership and direction for the soup-to-nuts development of online products and services. Clarissa oversees RealAge's product and user experience strategy, product definition, and product planning process. Prior to RealAge, Clarissa was the product management leader for TurboTax Online, one of the largest online software products in the world. There, she was responsible for leading the product strategy and user experience efforts to increase customer satisfaction and product adoption. During her tenure with the Consumer Tax Group at Intuit, TurboTax Online grew paid units by over 50%. While at Intuit, Clarissa also worked in the QuickBooks (small business accounting) business division, where she was the business manager for several adjacent small-business services. Clarissa also worked at Akamai Technologies and held product marketing and sales/alliance management positions. Clarissa began her career as a change management consultant at Accenture, where she was most recently an engagement manager in the technology and financial services industries, directing performance/user experience design and development and organization design/strategy efforts related to large-scale system implementations | 