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Chris Slattery was named Executive Vice President of Field Operations for Insight Communications in February 2006. In this capacity, he oversees Customer Growth, Customer Experience, Product Management and Training. He joined the company as Senior Vice President of Sales in October 2004.
Prior to joining Insight Communications, from September 2002, Chris served as a Managing Director of NTL’s London operations, responsible for the management of 1.5 million cable network homes, with responsibility in the areas of sales, growth strategy, reduction of churn and customer experience. Prior thereto, from September 2001, he served as Sales Director for NTL’s European operations, responsible for designing, developing and implementing customer growth strategies across NTL’s then newly-acquired European assets. From August 2000 to August 2001, Chris served as a General Manager of NTL’s United Kingdom operations, with overall responsibility for sales and marketing, customer retention, customer care and network maintenance, as well as budget strategy, planning and implementation. Prior thereto, from January 1990, he served in a number of sales-related roles at NTL and its predecessors. | 