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Christopher Franklin was promoted to regional president southern operations and senior vice president public affairs and customer operations at Aqua America Inc. in February 2007. As regional president Franklin is responsible for all of Aqua America's utility operations in Texas Florida Virginia North Carolina and South Carolina which provide service to approximately 200 000 customer accounts (600 000 residents). Additionally as senior vice president public affairs and customer operations Franklin is also responsible for the company's federal state and municipal legislative affairs investor relations and communications as well as the customer service operations for the corporation which includes the company's national customer call center meter operations and company-wide billing and collections.
Since joining Aqua America in December 1992 as director corporate and public affairs Franklin headed several successful projects including leading the effort to get favorable utility legislation passed in several states attaining national print and broadcast media coverage for the company changing the name of the company and its subsidiaries and expanding its investor relations outreach to increase analyst coverage of the company. One of the largest and most recent projects has been the consolidation of the company's call centers.
Prior to joining Aqua America Franklin worked at PECO Energy Company (and Exelon Company) where he was regional civic and economic development officer responsible for the review recommendation and promotion of economic development initiatives in the Philadelphia region.
Franklin earned his BS from West Chester University and his MBA from Villanova University.
Franklin serves on the Board of Directors of Aqua Pennsylvania. He is president of the Board of Trustees of the Fund for West Chester University Foundation. In addition he serves on the Boards of Philadelphia College of Osteopathic Medicine Magee Rehabilitation Hospital and is vice chairman of the Chester County Chamber of Business and Industry. Franklin is the past Chairman of the Legislative Committee of the Pennsylvania Business Roundtable in Harrisburg. | 