|
Christopher Faulkner, founder, president and CEO, launched C I Host from his college dorm room. Now in its eighth year, C I Host has 190 employees, 215,000 clients, four state-of-the-art data centers and a solid financial foundation. It not only survived but prospered during the dotcom downturn, and consistently is ranked among the top five Web hosting companies in the world.
Through it all, Faulkner has put his distinctive mark on his company. He graduated from the school of long hours, intense competition and high standards, and that's what he insists on for C I Host. Customer service and technical support must be the best, the fastest and the friendliest. New products and services must break ground and grow results.
Advertising must be innovative and effective. Combining his love of sports, his business acumen and media savvy, Faulkner advertised C I Host on Evander Holyfield's boxing trunks in 1999 and in a tattoo on the back of a Chicago man's head in 2003, thus creating the first "human billboard."
Faulkner, 28, is a hands-on CEO. He makes hard "accounts receivable calls," takes a turn on tech support when call times get too long or a cyber attack is underway, enjoys sales pitches and is consistently available to customers through e-mail or chat rooms. | 