Chris Butler began serving as Vice President of Technical Support in June 2006. Mr. Butler brings more than 20 years of experience in the medical device industry in areas of product support and operations management engineering. He joins EOS from Bayer HealthCare where he most recently served as Manager for Global Service and Support. In this capacity, Mr. Butler managed product development, launch, and support of new product releases worldwide. In addition, he managed the launch of Bayer HealthCare’s first diagnostic integrated modular platform, a blood analyzer that for the first time combines chemistry and immunoassay capabilities in a single unit. He also developed and implemented comprehensive product support plans including the establishment of product development requirements, launch and support strategies, customer and service documentation and training, service cost predictions and reliability management. |