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Personal Summary
Developer of systems used by top managers to make multi-million dollar decisions at US Postal Service, Verizon, toysmart.com, Qwest, and State Street Bank. Implementer of systems used at IBM; Polaroid; Fleet; Brown Brothers, Harriman; etc. to radically reduce labor content. Former President of ACM, the world’s largest society for Computer Scientists. Consultant to Harvard Business School Faculty. College teaching experience. PhD in Software Engineering, M.S. in Industrial Engineering.
Technical Strengths
Microsoft Certified Professional in Visual Basic (VB) and MS Office XP products (Excel and Access). Long experience with SQL databases (Oracle, Sybase, MS SQL Server, DB2, and VAX RDB), simulation modeling, Decision Support Systems (DSS and OLAP), report generation (Crystal Reports), Reengineering, Business Process Redesign, Business Systems Analysis, Application Systems Integration, and Project Management in Mainframe, PC, and client server environments. Skilled at analyzing business issues, developing Return on Investment (ROI), payback period, cost/benefit, and designing profit maximizing solutions for securities, financial, and operational systems. Familiar with MS Project, CASE tools (Rational Rose, RUP, and Erwin). Recent exposure to C#, web development, and the .Net (dot net) platform.
Selected Experience
IBM (2002) Automated production of quarterly sales forecast Excel spreadsheets from SAP database for Telesales representatives, added VB automation to reps spreadsheets, and automated consolidation and subsequent reporting.
This system eliminated approximately 100 staff hours per month from the production of forecasts and results.
State Street Global Advisors (2001) System Manager overseeing 6 programmers responsible for operation of Vision, an OLAP securities trading and strategy simulator loading data from IDC, Reuters, Factset, First Call, IBES, etc. daily. Dealt with Portfolio Managers and data vendors to improve Vision and keep it running. Made failure analysis a priority. Wrote instructions, checklists, and diagnostic procedures for programmers and operations. Documented processes with Rational Rose, data structures with Erwin and moved scripts into ClearCase. Started a Lotus Notes database to capture information about each failure. Rewrote Vision’s loaders for internal data from Sybase to Oracle.
Increased system uptime from 72% to 99%
ToySmart.Com (1999) Controller’s assistant of this startup, developed MS Access system to integrate data from a Web hosted MS SQL Server Database, Paylinx credit card settlement system, Oracle 8 Yantra E-commerce fulfillment system, and Great Plains accountingProduced an integrated view of the company’s financial and operational position.
Identified $870,000 in unbilled/uncollected accounts and collected 86%.
ACM (1988-1990) -- President of an international society with 100,000 members, 106 fulltime staff, and 600 chapters worldwide. Established organizational priorities for this turnaround. Oversaw a $40M annual budget, 16 journals and 60 conferences per year. Led search for new Executive Director. Served on the Board of Directors and Executive Committee of AFIPS and The Council of Scientific Society Presidents.
Increased membership more that 20% with new public relations program reversing a 4-year decline.
Increased corporate contributions by 700% for awards programs and technology competitions.
Initiated PBS Nova series, "The Machine that Changed the World"; presented concept to Board of Directors and secured $1M commitment, which was later more than recouped via direct appeals to the membership.
State Street Bank (1999) Developed General Electric Mutual fund accounting, wrote 60 Crystal Reports, VB and Excel automation. Devised Access and VB applications including a system to automatically sweep fund balances to and from overnight investments as specified by fund managers.
Eliminated need for a dedicated system, saving $125,000 per year on the FOCUS license.
Brown Brothers, Harriman (1998) Created a VB and Excel applications for mutual fund portfolio reporting. Created embedded graphics, country percentage breakdowns, industry percentage breakdown, etc. that automated the production of camera ready quarterly and annual reports for multiple fund families.
This system eliminated 80 staff hours per month in the production of statements.
US Postal Service (1997) Project Manager, Business Process Reengineering, Hired and lead 7-person team to design and develop On-line Transaction Processing (OLTP) system in Visual Basic (VB), Crystal Reports, and Oracle 7. Chief contact with Postal Service.
This system is now deployed at 300 USPS facilities across the country.
Replaced central mainframe with distributed PC system, eliminating 20 FTE and $600,000 direct expense.
Bank of Boston (1996) Created Daily Mortgage pricing and distribution to all branch banks, System prices all mortgage products including points, and APR. Results faxed daily to all Bank of Boston branches.
Cut a four-hour process to 45 minutes.
Harvard Business School (1985) -- Faculty Consultant & Software Designer/Implementer, Worked with Harvard Business School faculty to create cases as teaching software in Lotus 1-2-3.
Created "Weirton Steel" and "Southport Mineral" for Corporate Financial Management
Created Titanium Dioxide for Competitive Analysis.
Raytheon Data Systems (1978) -- Integrated Financial System Designer/Manager, Designed and managed implementation of an integrated, manual and automated system to track, produce monthly bills, and receive payments for over $100,000,000 worth of leased equipment. Managed a team of 20 programmers over eighteen months. Ran the leasing company's data center. Programmed in COBOL, Assembler, and PL/1 on IBM VM/CMS, and MVS.
This system reduced the average age of receivables by 12 days.
Commercial Union (1976) -- Designed, programmed, and managed implementation of an on-line, multi-dimensional, decision support system for analyzing revenue, claims, and profitability of insurance lines by geographic area. Managed team of five programmer/analysts programming in COBOL on IBM MVS/CICS with ADABAS.
This system gave the agency managers their first global view of agent performance and provided the factual basis for cancellation of several hundred consistently loss-producing agencies nationwide. |
