Bruce Prescott, Senior Vice President, Direct Marketing and Customer Service, manages the Company’s catalog operation, including e-commerce, circulation planning and analysis, and database marketing. He also oversees all customer service activities for Talbots retail stores, catalog and e-commerce divisions, as well as directs the Company’s two telemarketing facilities located in Hingham, Massachusetts, and Knoxville, Tennessee. Prescott joined Talbots in 1987. In 1994, he was promoted to Vice President, Customer Service and Telemarketing.
Prior to joining Talbots, he was with Johnny Appleseed’s, where he served as Manager of Catalog Operations and supervised catalog distribution and customer service operations. |