|
Brian is charged with leading OpenAir's marketing, client management and customer support activities. Upon joining OpenAir in early 2006 as OpenAir's Director of Marketing, Brian discovered that a more robust support and client management operation was the key to driving OpenAir's revenue goals by improving customer retention. Creating these departments from scratch, Brian has spearheaded OpenAir's user summits, increased focus on support and Customer Success Associate program for recent college graduates.
Before joining OpenAir, Brian served as a consultant at Bain & Company, advising Fortune 500 firms on a range of strategic initiatives. Prior to Bain, Brian worked at American Express, AOL and AT&T's Financial Leadership Program.
Brian received a BS from the University of Virginia and an MBA from Northwestern (Kellogg), both with Distinction and Beta Gamma Sigma. | 