Bernd brings over 15 years of experience in process improvement, implementation of quality management systems and production management. His areas of expertise include: Six Sigma and Lean for Service and Manufacturing Organizations; Implementation of Quality Management Systems according to ISO 9000 Standard; Assessing Quality Management Systems against Total Quality Management Models (European Foundation for Quality Management Model); Change Management Training and Coaching; Team Building and Facilitation; Process Improvement Coaching; and Training Design, Development, Implementation and Delivery. For the past 9 years Bernd has focused on assisting companies in the design, development and implementation of Six Sigma and Lean programs. He has extensive experience in the delivery of Six Sigma, Change Management and Facilitation training to Green Belts, Black Belts and Master Black Belts. Bernd has a unique ability to take the most difficult concepts and deliver them in an understandable manner. His broad experience base enables him to draw on real life examples that connect well with various groups. He has guided many teams in the successful application of Six Sigma methodology to their process improvement projects. Bernd helped companies across Europe in the industries of Finance, IT, and Manufacturing to design and implement successful organizational change, leading to long-term and sustainable benefits. Some of his client companies are GE Oil & Gas, Sun Microsystems, GE Money Bank, GE Jenbacher, Moveon and Raiffeisen Bank. Prior to becoming a full-time consultant and trainer, he spent 3 years with GE Capital where he was Six Sigma Center of Excellence Leader Europe. As a member of the Quality steering committee at ERC Frankona he helped to implement Six Sigma and Lean. His particular focus there was the design, implementation and delivery of Six Sigma training programs. Bernd has also worked for Mars, where he was Quality Manager and Production Manager. Bernd has studied electrical engineering and economics. He is a certified Quality Auditor by the European Organization for Quality and a Master Black Belt. He holds a B.A. and an M.S. from the University of Munich.