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Ben is responsible for strategic planning, project management, and implementation related to major new business expansion. He also applies his background in operational excellence and business transformation to help us operate our businesses in the most efficient manner. Prior to joining our team, Ben was a Second Vice President with Travelers Insurance where he engaged in strategic work, helped design and run several large-scale program management offices, and led business transformation initiatives. Prior to Travelers, he served as Regional Executive Director, Quality and Healthcare Management Operations, for Anthem Blue Cross and Blue Shield. Initially he developed and ran the healthcare management program office, then managed seven operational units, in addition to leading several initiatives to implement standards, improve processes, and re-design organizations and functions. Prior to his corporate roles, Ben spent seven years as a management consultant in a variety of industries, mostly with Accenture in their Human Performance practice, where he worked for fortune 500 clients and the U.S. government. There he worked on large-scale business simulation application development projects, in addition to organizational design, learning design, process improvement, operational excellence, communication planning, and project management. Ben is a project management professional and a member of the project management institute. | 