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As Chief Operating Officer, Ben is responsible for client services, product development, marketing, merchant relations and business development at Mall Networks. Prior to assuming the role of COO, Ben served as Chief Marketing Officer at Mall Networks. Ben brings 15 years of marketing, product management and business development experience in a wide range of high tech markets including e-Commerce, CRM, Social Networking, Search, Content Management, Business Intelligence and Analytics.Before Mall Networks, Ben was Vice President of Marketing at KNOVA Software, a leading provider of customer service, self-service and intelligent search applications. At KNOVA, Ben helped grow the company from 5 to 200 customers and established the product suite as an award-winning market leader prior to the company's acquisition by Battery Ventures and Consona in December 2006. Earlier in his career, Ben held executive and management positions at North Systems, Broadbase/KANA and Commerce One. Ben holds a BA from Harvard College. | 