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Ms Chapman joined the Commonwealth Bank in July 2006. Her role of Group Executive People and Group Services is responsible for the Bank's People Services and Marketing and Communications functions.
She started her career with the Group in 1994 as Chief Manager Marketing in the Commonwealth Bank’s New Zealand subsidiary ASB and was internally promoted to a newly created role of General Manager Marketing and Human Resources in 2000. In 2001 Ms Chapman assumed the role of Head of Retail Banking and Marketing for ASB and was responsible for the Bank’s sales and service strategy personal banking performance marketing branding sponsorship and PR.
She was New Zealand’s inaugural "Marketer of the Year" and has received numerous awards for innovative and effective marketing throughout her career.
In 2004 Ms Chapman moved into the role of Managing Director and Chief Executive Officer of Sovereign Assurance the Group’s New Zealand Life Insurance business where she was responsible for the overall performance of that entity.
Ms Chapman is a former Chair of Oxfam New Zealand and a former Director of Oxfam International. She was also an inaugural Trustee of the New Zealand Equal Opportunities Trust and it’s Chair for several years. | 